I can make your custom order in 3-5 business days but they often have a queue of 1-2 weeks approx. Contact me before ordering your custom order to know exactly how is my agenda
Custom orders payments are always in advance.
Due to the nature of these items, unless they get damaged or defective, I do not accept returns.
Because some items have a long development, please place your order in advance.

At all times we will be in contact by email to consult any doubts that may arise. In some cases I can send a photo of work material that I will use for approval.

Cancellations not be used in custom orders or items made to order specifically for the customer.

The first objective is that my packages arrive intact to the client.
The item is sent in padded envelope with bubble wrap. If you have delicate pieces you can break wrath wrapped in bubble wrap for your protection.
The items are sent in a nice wrapping that can be ready to give away.
I like nature and I like to be more and more responsible with the environment so I try to use only the necessary packaging so that your order arrives in good condition. The bubble wrap that I use in my packaging is recycled from other places. I try to find packaging and packaging alternatives with the most sustainable materials possible. (Recycled or easy to recycle or with possibility of more uses).
If you order several items at the same time that they are n

For proper maintenance of your jewelry do not recommend showering or bathing with earrings posts. I do not get it wet. Be careful with products that can stain earrings as perfumes, creams, makeup and etc.

--not showering or bathe-post earrings, bracelets, necklace and others
--avoid hard or sharp subjects
--take off jewelry when doing sports or bathing
--take off when sleep or sweating
--avoid exposure to chemicals

The items in my store are not toys keep away from small children

I am not responsible for damage caused in my articles by an improper manipulation of my articles

It can be done in other sizes if you prefer shorter or longer contact me
It can be done in another color or another size

The measurements and sizes of all my articles are specified in the description of my articles
Please read before placing your order or contact me for any questions you may have.

For questions of allergies, sensitive ears and other types of closures contact me and we will see what can be done.

I accept wholesale
Personalized orders for different events (weddings, birthdays and others)
I apply discounts according to the article and the quantity of article.
For more information and details about small and big discounts contact me

Due to the weight of some of my items sometimes the final price of shipping may vary in the option "with another item" (combined shipping)
If the final price of shipping is higher I will contact you to make the difference
If the price of shipping is lower it will refund you the difference

Most of my items are shipped via Spain post with certified delivery with tracking number or in many items you can choose if you want ordinary shipping (without tracking) or certified delivery (with tracking number).
Please, if in your country of destination there are problems with post service you choose to send a certificate with a tracking number to avoid possible problems and losses (to be able to locate the package during the duration of the shipment, to avoid possible losses, to be able to complain in case of problems with service Postal)
---IMPORTANT---
Places for which I recommend to choose certified shipment (Italy, Russia, Eastern Europe, Asia, African continent, South America, Central America).

In the US, Australia and the UK, although shipments are by registered mail, no tracking option.
---VERY IMPORTANT---
Please check if your shipping address is correct (I will not be responsible for the costs of a second shipment caused by an incorrect address) the shipping costs must be paid by the customer.

In some articles you have the option of express delivery .

If I do not have the option to send urgently contact with me

Urgent shipments can be with express certified POST MAIL or express courier company DHL (depending on the shipping destination)

Postal delivery time usually shipping (Ordinary shipment or certificate) :
SPAIN: 2-5 work days
UE: 5-10 work days
EEUU and others: 10-20 work days

Postal Express delivery time usually shipping (Urgent certificate or urgent international letter (depending on country)):
Spain: 1-3 work days
UE: 3-5 work days
EEUU and others: 8-15 work days


DHL delivery time usually shipping:
UE: 1-3 work days
EEUU: 3-5 work days

Check options, delivery times and prices to other countries

Cancellation request: If you have made a mistake when placing your order you have 12 hours for cancellation. (Cancellation fees paid by the customer)
Returns and exchanges: If the item is damaged, or does not correspond to the description of my store contact me immediately.(The costs of sending a new item, the return costs will be paid by my store)

Other returns and exchanges: send your returned item in the same conditions you received. Once you receive the item, please send a new item or return your money 7 day. The shipping costs caused by a return or change will be borne by the customer. If the item is not in the same condition when I receive it (without packaging, without labels, used, damaged) I do not take charge of return or change